VIP Support Information

Product and Solution Sales

  • IT Assessments and Quoting
  • Network Infrastructure Design, Planning and Budgeting
  • Ordering Equipment/Software/Parts
  • Email: sales@ccimanaged.com
  • 603-542-5109, Option #1

 

VIP Technical Support

  • Main line in most cases for all Managed Service Clients
  • Server, Workstation, Peripheral and Network Support
  • Email: vip@ccimanaged.com
  • 603-542-5109, Option #3

 

Accounting/Billing

 

Standard Office Hours are M-F 8AM-5PM Excluding Major Holidays

 

Afterhours Support: After hours support is not guaranteed however it is generally available for emergencies. Refer to your managed services agreement as additional fees and premium rates may apply. To initiate an afterhours support request email vip@ccimanaged.com with a subject of “EMERGENCY”. Technical staff will be alerted of your request and best efforts will be made to respond quickly.