Why all the excuses? How can we fix the logjam?

You could hire more staff but that’s expensive.

This is many things, including…

  • A fully cloud hosted solution
  • Service and project ticket tracking
  • Technician time tracking and productivity reports
  • Agent based remote assistance
  • Detailed hardware and software asset inventory
  • Automatic patch management – assess, install and roll back patches with ease
  • Define and manage your SLA’s, measure end user satisfaction, manage complaints
  • Easy to understand, custom web dashboards
  • Escalate tickets to CCI when needed – let our team help your team when needed