How do I know if managed services are right for my business?

Well, we would like to keep it simple and say that if you are reliant on technology to run your business, IT managed services are for you, but it isn’t quite that easy. Here are some typical problems that we routinely solve for our clients.

  • Frustrations with old, slow computers
  • Been a victim of a hacking (ransomware, malware, etc) attempt
  • Below standard cyber security
  • Data loss
  • Lack of time to initiate technical changes
  • Poor response and resolution times from your current support
  • Insufficient, unreliable backups
  • Downtime
  • Confusion around regulatory compliance as it relates to IT (HIPAA, NIST, CJIS, PCI)
  • Slow Internet
  • Unreliable WiFi
  • Inability to budget for your IT needs
  • Unsure how to manage the IT portion of the growth of your company

How does this work?

Step 1: Free IT Assessment

We provide a free* network assessment where one of our engineers will take a deep dive into your network looking for deficiencies that may leave you at risk.

While the engineer does their thing a sales representative will have discussions with you and your staff on your day-to-day use of your technology.

Step 2: Action Plan Presentation

CCI compiles information from the IT assessment including our engineers analysis and renders it down into an understandable presentation. We will schedule a return trip to your location to go over what we found and what needs to be done to remedy any issues.

Step 3: Onboarding Meeting

CCI sales and technical representatives will meet with you to coordinate the project schedule and action plan. Your IT problems are about to be solved!

Step 4: Stabilization Phase

We’ve discovered your network issues, now it’s time for the rubber to meet the road. Over a period of what is generally 1-3 months we will complete all the projects necessary to modernize, secure, and update your network.

Step 5: Ongoing Services

This isn’t just a support agreement! What you are getting is far more than troubleshooting your computer problems (though that is certainly a part of the agreement). What you get is world class network security, communication and collaboration enhancements, readily available data even in the face of an attack, and a seamless, user-friendly IT experience.

*(Free network assessment is contingent upon client allowing CCI a 90 minute meeting (with company ownership/decision-makers) to discuss assessment findings and propose managed services contract. Failure to meet will result in $2,500 charge for the assessment)

Complete Care allows you to:

Get a better night’s sleep

We will monitor your systems 24/7/365 and will know of system anomalies before your staff does.

Lead the pack

As a CCI partner you will be on the leading edge of technology, security, and compliance.

Make more money

Complete Care and the deliverables within have been proven to make your staff more efficient and provide maximum uptime.

Enjoy Drama Free Technology

Now that your network is drama free and secure, you are safe from hackers, cybercriminals, ne’re-do-wells and the problems they cause: Ransomware, malware, data breeches, lost or stolen data, system failures. We may not know who these people are, but we know how to put them behind walls and keep them out of your business.

Budget

Don’t you wish every bill was the same every month? Complete Care is a flat-rate, reliable agreement with no surprises on your monthly bill. You agree to a price and that is what you are charged regardless how often you need support.

Schedule your free network and security assessment

We will come to your location and conduct our two part assessment. We will do business and network assessments, compile all of the pertinent information and return a completed presentation and contract proposal outlining all of the issues we found, our plan to remediate those issues and provide a price for our services. Give us a shout if you would like to be placed on our growing list of interested clients.

Reach out today

What Clients are Saying

“CCI’s ability to integrate with it’s customers culture is just one reason it stands head and shoulders above the rest.”
– J.H. NH Industries

“I highly recommend CCI’s services. It is like having an entire IT staff at your fingertips.”
– A.B Belletete’s, Inc.

“Being able to call and have our issues addressed right away has saved us countless hours of troubleshooting time and aggravation.”
– T.O. Green Mountain Horse Association