Managing Software Patches: Understanding What to Update and When

  It’s like a never-ending game of cat and mouse. The cycle starts with software hackers exploiting vulnerabilities in software networks before the users and manufacturers know about them, stealing data and reaping financial booty (e.g., ransomware attacks). Software manufacturers respond by releasing patches to fix the holes in the security armor. And finally, IT… Read More »

Importance of Multifactor Authentication

  Did you know that most company security breaches are caused by employee misuse of passwords? You would think that, with all the security training programs companies require their employees to sit through these days, password problems would no longer be a major cause of security intrusions. Perhaps employees should do more than “sit through”… Read More »

Localizing IT Managed Services from Keene to the Upper Valley

CCI’s roots as a local computer and technology retailer taught us the value of communicating in a thorough, accurate and cheerful manner. Starting up in the late 1980s, we learned the immense value of clear communications in the building of mutually beneficial relationships. As time went on and markets evolved, our clients needed more than… Read More »

Foreseeing the Backup and Disaster Recovery Process

You’ve invested in a modern backup and disaster recovery (BDR) solution and now sleep more soundly at night, but the hardware itself is really only part of the solution. Now you want to ensure it will 100% work and provide both your data and a rapid resumption of operations when disaster strikes. Now is the… Read More »